Frequently Asked Questions

Frequently Asked Questions
With the COVID-19 situation, can we do a trip now?

Our COVID-19 Travel Alerts Information

Your health, wellbeing and safety are of our greatest concern and top priority.  COVID-19 is fast changing and the guidelines for the state and country are constantly changing.  Please rest assured that we are constantly following all guidelines that are updated by the CDC and the states we operate trips in.  We are doing all we can to adapt to new requirements and expectations.  Here are some important new steps and procedures that we’ve implemented to enhance hygiene protocols as well as to comply with social distancing requirements and to provide you with a peace of mind when you are traveling with us:

  1. All of our Trip leaders/tour guides have been trained in enhanced hygiene and physical distancing procedures.  During your trip they will monitor the hygiene etiquette of our travelers, by making sure the high standards of hygiene and social distancing are maintained to the best of our ability.
  2. As noted above protocols are consistently changing and we will keep you well informed and ask that you cooperate with our advice and direction from the local government.
  3. Any vehicles that you will be riding in we will be certain that they have been sanitized before the start of your tip.  We will only be working the transportation companies that are in accordance with guidance from the World Health Organization (WHO).  All surfaces will be disinfected to ensure your safety.
  4. We will ask that our travelers will follow hygiene practices of washing hands consistently, using hand sanitizer, wearing a mask when necessary and following social distance guidelines to the best of their ability.

             We are in this together and must help to keep each other safe and healthy.

How can Active Lifestyle Tours do a custom trip for me?

Anything you want for whenever you want! Do you love our New York itineraries!? You can choose the trip options you want! We can book anything that you or your group would like for any date that you desire. Do you have an upcoming corporate, family or friends outing that you’re planning? Or, are you and your loved one looking for something new and exciting to do? Don’t miss out on having an absolute blast! Let us help you book the epic trip that you'll always remember. We are experts at creating custom New York trips.  We can easily tailor to your wants and needs for single day trips to multi-day trips. Contact one of our Trip Specialists today! 

How is Active Lifestyle Tours different than other New York tour and travel companies?

Many tour and travel companies that feature New York Trips focus solely on activities and sightseeing within New York City.  Active Lifestyle Tours gives you the “Best of Both Worlds" by showing you New York City and the beauty of upstate New York.  We can easily accommodate the New Yorker that is looking for a get away from the hustle and bustle of the city, the upstate New Yorker that's looking for the thrill of the city, or the traveller that comes from afar who has always dreamed of visiting New York! No matter who you are, we have an itinerary for you!  We guarantee you unforgettable activities such as; hiking, biking, speed boating and zip lining, along with taking in the famous iconic sights, and tasting local beer, wine and food.  

How does hotel rooming work for multi-day trips?
  • Active Lifestyle Tours works closely with your requests. All rooms will have:
    • 2 queen beds
    • or 1 king bed

Below are some of the hotels that we work with in the areas of our trip activities. However, we can book any different hotel that you or your group desires. Click the below links to check out the hotel descriptions and pictures:

  • We’ll do our best to get you the rooms you request.
  • Traveling with others and want to stay together? That’s never a problem!
  • If you’re coming alone like many of our guests do; you may choose to room alone or we can room you with someone of the same gender we feel you’ll get along great with!
What if I decide that I don't want to do an activity once I get there?
  • No problem! Active Lifestyle Tours firmly believes that it's your trip and you may make the choice as to which activities you want to do and don’t want to do. 
How does breakfast, lunch and dinner work?

Breakfast (included only if doing a multi-day trip)

Daily hot breakfast is included in your trip and will be served every morning at the hotel. 

Lunch  (not included unless you request it to be)

  • We’ll have a set time (usually 1-2 hours for lunch). Your Trip Leaders will give you great suggestions and options on where to eat. The choice is yours! You won't be disappointed!

Dinners (not included unless you request it to be for an additional price)

  • Take as much time as you want and indulge on the amazing cuisines of the area! Trip Leaders will happily assist you with making dinner arrangements, suggestions and options. 
What is NOT included in the price of a trip? (this mainly pertains to multi-day trips)
  • Airfare
  • Transportation between airport and hotel
  • Lunches, dinners, beverages, snacks, room service
  • The hotel accommodations prior to the trip start date and after the trip ends (including the night the trip ends)
  • All types of personal insurance/travel insurance

*upon request, many of the above not included we can give you a quote to include in the price of your trip. Contact us!

What is included in the price of a trip?
  • Group activities listed
  • Hot breakfasts at hotels (only for multi-day trips)
  • Lodging (only for multi-day trips)
  • Applicable taxes
  • Trip Leaders 
  • Tips/gratuity 
Do you offer a standby list if a pre-scheduled trip is already fully booked?
  • Yes, once one of our pre-scheduled trips are maxed out and full, we do have a standby list if an opening becomes available. Always keep an eye on our social media's for announcements as well. 




What if I must cancel my trip?

This all depends upon what trip you book and if you book a single day trip or a multi-day trip. Many of our trip options have their own cancellation circumstances. Our Trip Specialists can notify you of the specific cancellation circumstances for the trip you booked. However, Active Lifestyle Tours has its own policy for most multi-day trips booked. That cancellation policy is as follows: 

Cancellation Policy

  • If a trip is cancelled more than 30 days prior to departure, all payments made are refundable (including taxes).
  • If a trip is cancelled 29 to 15 days prior to the trip, 50% of the total trip costs are forfeited (which includes taxes). 
  • If a trip is cancelled 14 to 8 days prior to the trip, 75% of the total trip costs are forfeited (which includes taxes). 
  • If a trip is cancelled less than 7 days prior to the trip, 100% of the total trip costs are forfeited (which includes taxes). 

If you are unable to attend the trip you can transfer your spot to another person to avoid cancellation fees. You must inform Active Lifestyle Tours of the change.

If you are unable to attend the trip, you can also receive a credit to attend the same or similar trip of a later date.

These cancellation fees are in addition to any other cancellation fees that may be levied by your Travel Agent that you may have booked separately from us. Active Lifestyle Tours has no control over that. 

This Cancellation Policy is outlined on our Terms and Conditions Policy. 

Always be sure to purchase trip insurance! Purchase through our Travel Protection Partnership Company “Seven Corners” with this below link.
Get A Quote

(you may also use this link to get travel protection for any other travel you do that's not booked with Active Lifestyle Tours) 

Do you have a payment plan option available for guests?

This is only available for guests booking a multi-day trip. Single day trips are paid in full when purchasing. 

Payment Option #1 

  • Upon booking, payment in full is made.

Payment Option #2 

  • Upon booking, 50% of the total cost of the trip is due. 
  • The other 50% is due as we get closer to your trip date (with no interest). But you won’t have to worry about a thing! Your credit card or checking account you used upon booking will be charged automatically.

How can I do Payment Option #2?

  • It's easy! Please email us and one of our Trip Specialists will be happy to set it up for you.


More information about trip prices and how to book are available by visiting our Booking Page and the Prices and Dates Page. Also, be sure to check out our Hot Deals Page to save some big money!

*(All payments are processed within the United States of America)*

Is Wi-Fi available during trips?
  • Complimentary Wi-Fi service is available in many of Active Lifestyle Tours utilized guest rooms and/or the public areas of most of our visited properties and activities. In many places there is also a choice for paid Wi-Fi. Be aware that in some areas throughout a trip, you may not have any cell service.
Are all the activities rain or shine?
  • Yes, within reason the activities we do ARE rain or shine. However, you may opt out if you’d like and do your own thing at any time throughout the trip.
May I add extra nights before or after my trip?
  • Yes, of course you can! We would love to assist you with this. Contact one of our Trip Specialists for help doing this:


  • Below are some of the hotels that we work with in the areas of our trip activities. However, we can book any different specific hotel that you or your group desires.
What time do the trips start and end?
  • This varies due to each of our trips being different. However, we always are sure to notify our guests what time the trip is expected to start and end with plenty of notice.
Do you offer trips for different speaking languages?
  • Our trips are primarily English speaking. However, we would be happy to customize a trip with a translator if needed as we have done that many times before! 
Do you book flights?

Yes! Active Lifestyle Tours would be happy to book your flights for you. Please contact us to do this. 


Do you offer Travel Insurance?
  • Yes!
  • In addition to Active Lifestyle Tours flexible travel protection in our Terms and Conditions Policy, we do offer an additional Travel Protection for our guests. Prices vary; however, they are very affordable for the insurance you get on your trip. Please purchase such travel insurance at our Travel Protection Partnership Company “Seven Corners” with this below link.
    Get A Quote
  • You may also use this link to get travel protection for any other travel you do that's not booked with Active Lifestyle Tours! 
Do I need a visa to travel to the United States? If so, how can I obtain one?

Here's info from on obtaining a visa for travel into the U.S.

Apply for Nonimmigrant Visas to the U.S.

Learn how to apply for different types of nonimmigrant visas for tourists, students, business travelers and future spouses. Also, find information about the Visa Waiver Program, and how to get a job in the United States as a foreign worker.

How to Apply Online for a Business or Tourism Visitor Visa to the U.S.

If you are planning a brief visit to the U.S. for business or tourism, you might need to apply for a visitor or a transit visa. These are the steps you should take:

1. Find out if you need a visa.

Check to see if your country participates in the U.S. Visa Waiver Program (VWP). If you don't see your country listed, you will need a nonimmigrant visa to visit the U.S.

2.  Determine which visa you might need for your visit.

Most business and tourism travelers use B-1 and B-2 visitor visas.

  • B-1 visa classification is for business travelers to consult with business associates, attend a conference, settle an estate, or negotiate a contract.

  • B-2 visa classification is for tourists on vacation and people coming for medical treatment, a social event, or participation in amateur contests for no pay.

Transit visas are less common.

  • Transit C visa classification is for foreign nationals traveling through the U.S. to another country and stopping briefly in the U.S. as part of their travel to the next foreign destination.

  • Transit C-1, D, and C-1/D visas are for crew-members of sea vessels or international airlines traveling to the U.S.

3. Apply for a visa.

The process of applying for a visa will vary depending on the U.S. Embassy or Consulate where you apply. Follow the specific instructions for the country that you’re in.

In general, you will need:

Waiver Program for Tourists and Business Travelers

International travelers for business or pleasure who are citizens of one of the 38 countries that participate in the U.S.’s Visa Waiver Program (VWP) can get a visa waiver. While you do not need a visa to come to the U.S. for your business meeting or for vacation, you must get an approved travel authorization prior to your trip to the U.S.

How to Apply and Get Approval to Travel to the U.S.

Visitors traveling to the U.S. for tourism or business meetings or conferences under the VWP can stay for up to 90 days without a visa.

Student and Vocational Training Visas


An international student can apply for a student or exchange visitor visa only after being accepted by a school certified in the Student and Exchange Visitor Program (SEVP). Students’ records are kept in the Student and Exchange Visitor Information System (SEVIS). Learn more about SEVP and SEVIS, and about the SEVIS fee.

Types of Educational Visas

Your course of study, the school you plan to attend, or the exchange program you will be with will determine the type of student visa you will need.

The most common student visas are F-1 and M-1 visas.

  • F-1 visa classification is for a full-time international student pursuing academic studies.

  • M-1 visa classification is for a full-time international student pursuing vocational studies.

Check out the differences (PDF, Download Adobe Reader) (PDF, Download Adobe Reader) between F-1 visas and M-1 visas and how to apply.

  • J-1 visa classification is also known as the exchange visitor program (EVP) and is for foreign nationals approved to take part in work or study-based exchange programs. Examples include visiting scholar, camp counselor, or research assistant.  

Learn how to apply for a J-1 visa.

The duration of stay for J-1 visa holders depends on the agreement between you and your Department of State approved sponsoring organization. Find a Department of State approved sponsoring organization or program.

Learn more about studying in the U.S.

North American Free Trade Agreement (NAFTA) Professional Visa


Only citizens of Canada and Mexico are eligible for a nonimmigrant North American Free Trade Agreement (NAFTA) Professional visa to work in the U.S. The NAFTA Professional visa classification is TN and grants the holder temporary entry into the U.S. to work in business activities at a professional level for an initial period of up to three years.

How to Apply    

After getting a letter from your future employer confirming your offer of a position, the application processes varies for Canadian and Mexican citizens.

Canadian Citizens: a NAFTA Professional (TN) visa is usually not required. You can go directly to a U.S. Customs and Border Protection (CBP) port of entry, with your documentation for an interview to be admitted to the U.S. as a nonimmigrant who can legally work in the U.S.

Mexican Citizens: a NAFTA Professional (TN) visa is required. Complete the online visa application form DS-160, print out the confirmation page, and bring it to your interview. If you are applying in Mexico, a photo is not required for your application.

Learn more about the process of applying for a TN nonimmigrant visa.

Prepare for Your Interview

Review this list of what you will need to bring to your in-person interview including what details need to be in your letter from your prospective employer.

Getting a Job in the U.S. as a Foreign Worker

Based on your skills, circumstances, and the job that you intend to do, you may be able to come to the U.S. as a temporary or permanent foreign worker or as a temporary visitor for business. Under certain circumstances, you may also be able to work in the U.S. if you’re a foreign student or an exchange visitor.

Work Visas

As a foreign worker, you will need a visa to be employed in the U.S. Each type of visa has unique requirements, conditions, and time limits.

Your Rights and Protections

  • As a temporary foreign worker in the U.S., you will not be denied a visa or be punished by the U.S. government because you have exercised your rights under U.S. laws. Learn your rights and protections.
  • If you violate the terms of your work visa, it could be revoked and you could be removed from the U.S. (deported), arrested, or denied reentry into the U.S.
  • If you suspect you or someone you know is being brought to the U.S. for the purpose of human trafficking, get help now.

Immigration Questions

If you’re in the U.S. and have questions about visas and immigration, contact the USCIS National Customer Service Center. If you’re in another country, contact your nearest international immigration office.

The K-1 or Fiancé(e) Visa

If you’re a citizen of another country engaged to be married to a U.S. citizen, and you plan to marry and live in the United States, your fiancé(e) can petition for a K-1 visa for you. The K-1 visa allows you to travel to the United States to marry your fiancé(e) within 90 days of arriving. After you marry, you may apply for an adjustment of status to permanent resident and receive a Permanent Resident (Green) Card.

The K-1 visa expires after 90 days and cannot be extended. If you don’t marry within that time, you must leave the country immediately or face possible deportation.

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